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Try to avoid the scooter at Pike's Waterfront Lodge

Tuesday, June 15, 2010

Greetings all,

Long time no blog. I know, just off to a very busy start of the season.

The weather has warmed up, all of the songbirds have been pretty happy. ( I will really miss the songbirds come winter.)

And of course, we are surrounded by fires. It seems that the fire season started really early this year. We really need some rain. Well, we need the rain but no lightning.

So, I have to pass on some advice that I learned the hard way the other day. We had a guest who had rented a power scooter due to limited mobility. The medical equipment company had it delivered to the hotel. They did seem to forget the most important part, the instruction manual. I suppose they assumed the guest knew how to operate it.

That’s when I got called in to assist. I went to the room, looked the scooter over, got the key and sat down. I turned it on and tried the levers to see if it would go or not. Nothing happened. Got off, looked around, switched the lever in the back. Nothing! After a bit, I decided to call the emergency number on the back of the scooter and finally got a real live person. She starts telling me what I need to do. I flipped the lever in the back, hopped back on and pulled the levers. The most important thing I can pass on is that before hopping on a power scooter that you do not know how to operate, please, please, please turn the speed knob to the picture of the turtle. Do not leave it on the picture of the hare. I sped backwards, almost drove into the rollaway and panicked for a moment because I didn’t know how to stop it. Luckily the guests were all sitting on the bed.

The good news is that they had a bit of entertainment and we got the scooter to work and I now know how important the picture of the turtle is.